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Frequently Asked Questions

What is this site?

funlunches.ca is a web site designed to simplify order processing for school lunch programs.

How do I create an account? I am unable to log in.

You do not need to create an account in order to place an order. The Coordinator Login link on the website is for the Lunch Program Coordinator only.

Who is my Lunch Program Coordinator?

The Lunch Program Coordinator is the person (usually a parent volunteer) responsible for organizing the lunch program for your school.

How do I place my order? I don't see a way to place an order on the website.

The link to the order form for your school is provided in a hand-out, newsletter, or email etc. provided by your school or Lunch Program Coordinator.

Why can't I place my order? The order page says orders are now closed.

Orders are only accepted during the registration period defined by the lunch Program Coordinator.

How does the order form work?

Choose your student's selections from the menu. Choose the amount for each lunch from the drop-down list. When you are satisfied with your selections, click the "Proceed to step 2" button at the bottom of the menu and follow the instructions.

How do I pay for my order?

Your school and your Lunch Program Coordinator decide how you will pay. You do not pay for your order through this site. After placing your order, you will receive a confirmation email which includes payment instructions.

Why didn't I receive the confirmation email?

There are several possible reasons:

How do I contact my Lunch Program Coordinator?

Use the Contact Us link.

This is too complicated. Why can't I use a paper order form?

Your Lunch Program Coordinator decides whether or not to also accept orders on paper. Paper order forms are a lot of work for the person (usually a parent volunteer) running the lunch program. Paper order forms can be incomplete or contain errors. The on-line order form prevents common mistakes, does the math, and ensures that each order includes all the information necessary to provide lunches for your student. By ordering on-line you are helping the Lunch Program Coordinator by entering your child's order into the computer.

What is included in each lunch?

Click on a lunch name in the menu to see the lunch description.